Manufacturing Defect Return
In case the product that has been purchased from VAAYUN EXPORTS is perceived to be defective by the customer, VAAYUN EXPORTS offers return of the product at its discretion and subject to following policy terms:
Product should be original.
Customer to return the defective product at the same address where it was purchased from within 30 days from the date of purchase (as part of the GST regulation, unless there is an exception at VAAYUN EXPORTS sole discretion).
Damage in the goods caused by accident, improper wash & care, natural break down of colour & material and regular wear & tear are not covered under this policy.
If the VAAYUN EXPORTS finds the goods/garment to have a genuine manufacturing defect, the exchange will be processed. This process can take upto 45 working days.
The exchange will be considered on the exact amount paid by the customer for the defective product.
The policy allows for exchange, only if approved. Refund is not applicable.
For product damage caused by the customer, the Exchange Policy does not apply.
The inspection and decision from VAAYUN EXPORTS will be final and binding.
When approved, a credit note will be issued to the customer. It will be valid for 180 days from the date of issue, after which it automatically expires.
The credit note can be redeemed against any merchandise of the similar value at the same website where it was issued.
Platform for Transaction & Cancellation policy
The Site is a platform that Users utilize to meet and interact with one another for their transactions and is an online platform. M/s Vaayun Exports is not and cannot be a party to or control in any manner any transaction between the Site's Users.
Through this online platform, M/s Vaayun Exports only aims to be provide the platform through which buyers and sellers interact and all commercial/contractual terms are offered by and agreed to between Buyers and Sellers independently. These include without limitation the price, shipping costs, payment methods, payment terms, period and mode of delivery, warranties, after sales services, replacement/returns and refunds, related to products and services. M/s Vaayun Exports does not and will not have any control or does not determine or advise or in any way involve itself in the offering or acceptance of such commercial/contractual terms between the Buyers and Sellers. All discounts, offers (including exchange offers) are by the Seller/Brand and not by M/s Vaayun Exports.
Placement of order by a Buyer with Seller on the Website is an offer to buy the product(s) in the order by the Buyer to the Seller and it shall not be construed as Seller's acceptance of Buyer's offer to buy the product(s) ordered. The Seller retains the right to cancel any such order placed by the Buyer, at its sole discretion and the Buyer shall be intimated of the same by way of an email/SMS. Any transaction price paid by Buyer in case of such cancellation by Seller, shall be refunded to the Buyer. Further, the Seller may cancel an order wherein the quantities exceed the typical individual consumption. This applies both to the number of products ordered within a single order and the placing of several orders for the same product where the individual orders comprise a quantity that exceeds the typical individual consumption. What comprises a typical individual's consumption quantity limit shall be based on various factors and at the sole discretion of the Seller and may vary from individual to individual.
M/s Vaayun Exports is not responsible for any non-performance or breach of any contract entered into between the Buyers and Sellers. It does not and cannot guarantee that any transaction entered into between the Buyers and Sellers will be concluded by such Users and it shall not intervene in any dispute/disagreement between the Users whether through mediation or through any other means to resolve the dispute/disagreement between the Users.
M/s Vaayun Exports is not assuming liability and shall not be held liable in any manner whatsoever on account of any monetary loss or other damage suffered by the Customer for delay or failure of delivery, interruption, or corruption of any data or other information transmitted in connection with use or operation of the Platform, . It shall not have any obligations or liabilities in respect of any contract entered into by the Users and it shall not be responsible for unsatisfactory or delayed performance of services or damages or delays as a result of Products that are out of stock, unavailable or back ordered.
Disclaimer of Warranty and Limitation of Liability
THE SITE IS PRESENTED "AS IS." NEITHER WE NOR OUR HOLDING, SUBSIDIARIES, AFFILIATES, PARTNERS, OR LICENSORS MAKE ANY REPRESENTATIONS OR WARRANTIES OF ANY KIND WHATSOEVER, EXPRESS OR IMPLIED, IN CONNECTION WITH THESE TERMS AND CONDITIONS OR THE SITE OR ANY OF THE CONTENT, INCLUDING BUT NOT LIMITED TO WARRANTIES OF MERCHANTABILITY, NON-INFRINGEMENT OR FITNESS FOR A PARTICULAR PURPOSE, EXCEPT TO THE EXTENT SUCH REPRESENTATIONS AND WARRANTIES ARE NOT LEGALLY EXCLUDABLE.
YOU AGREE THAT, TO THE FULLEST EXTENT PERMITTED BY APPLICABLE LAW, NEITHER WE NOR OUR HOLDING, SUBSIDIARIES, AFFILIATES, PARTNERS, OR LICENSORS WILL BE RESPONSIBLE OR LIABLE (WHETHER IN CONTRACT, TORT (INCLUDING NEGLIGENCE) OR OTHERWISE) UNDER ANY CIRCUMSTANCES FOR ANY (a) INTERRUPTION OF BUSINESS; (b) ACCESS DELAYS OR ACCESS INTERRUPTIONS TO THE SITE; (c) DATA NON-DELIVERY, LOSS, THEFT, MISDELIVERY, CORRUPTION, DESTRUCTION OR OTHER MODIFICATION; (d) LOSS OR DAMAGES OF ANY SORT INCURRED AS A RESULT OF DEALINGS WITH OR THE PRESENCE OF OFF-WEBSITE LINKS ON THE SITE; (e) VIRUSES, SYSTEM FAILURES OR MALFUNCTIONS WHICH MAY OCCUR IN CONNECTION WITH YOUR USE OF THE SITE, INCLUDING DURING HYPERLINK TO OR FROM THIRD PARTY WEBSITES; (f) ANY INACCURACIES OR OMISSIONS IN CONTENT; OR (g) EVENTS BEYOND THE REASONABLE CONTROL OF M/S VAAYUN EXPORTS. WE MAKE NO REPRESENTATIONS OR WARRANTIES THAT DEFECTS OR ERRORS WILL BE CORRECTED.
FURTHER, TO THE FULLEST EXTENT PERMITTED BY LAW, NEITHER WE NOR OUR SUBSIDIARIES, AFFILIATES, PARTNERS, OR LICENSORS WILL BE LIABLE FOR ANY INDIRECT, SPECIAL, PUNITIVE, INCIDENTAL, OR CONSEQUENTIAL DAMAGES OF ANY KIND (INCLUDING LOST PROFITS) RELATED TO THE SITE OR YOUR USE THEREOF REGARDLESS OF THE FORM OF ACTION WHETHER IN CONTRACT, TORT (INCLUDING NEGLIGENCE) OR OTHERWISE, EVEN IF WE HAVE BEEN ADVISED OF THE POSSIBILITY OF SUCH DAMAGES AND IN NO EVENT SHALL OUR MAXIMUM AGGREGATE LIABILITY EXCEED.
YOU AGREE THAT NO CLAIMS OR ACTION ARISING OUT OF, OR RELATED TO, THE USE OF THE SITE OR THESE TERMS AND CONDITIONS MAY BE BROUGHT BY YOU MORE THAN ONE (1) YEAR AFTER THE CAUSE OF ACTION RELATING TO SUCH CLAIM OR ACTION AROSE. IF YOU HAVE A DISPUTE WITH US OR ARE DISSATISFIED WITH THE SITE, TERMINATION OF YOUR USE OF THE SITE IS YOUR SOLE REMEDY. WE HAVE NO OTHER OBLIGATION, LIABILITY, OR RESPONSIBILITY TO YOU.
Governing Law & Jurisdiction
Without any prejudice to particulars listed in Clause 13 above, M/s Vaayun Exports shall have the right to seek and obtain any injunctive, provisional or interim relief from any court of competent jurisdiction to protect its trade-mark or other intellectual property rights or confidential information or to preserve the status quo pending arbitration.
M/s Vaayun Exports makes no representation that any products, services and materials displayed on the Site are appropriate or in compliance with laws for use in other locations/countries other than India. Those who choose to access this Site from other locations/countries other than India do so on their own initiative and M/s Vaayun Exports shall not be responsible for supply of products/refund for the products ordered from other locations/countries other than India, compliance with local laws including custom duty, taxes, import regulations etc., if and to the extent local laws are applicable.
Links and Third Party Sites
References on the Site to any names, marks, products or services of third parties or hypertext links to third party sites or information are provided solely as a convenience to you. This does not in any way constitute or imply M/s Vaayun Exports endorsement, sponsorship or recommendation of the third party, information, product or service or any association and relationship between M/s Vaayun Exports and those third parties.
M/s Vaayun Exports is not responsible for the content of any third-party sites and does not make any representations regarding the content or accuracy of material on such sites. If you decide to link to any such third-party websites, you do so entirely at your own risk. M/s Vaayun Exports do not assume any responsibility for examining or evaluating the offerings of the off-websites pages or any other websites linked from the Site. We shall not be responsible for the actions, content, products, or services of such pages and websites, including, without limitation, their privacy policies and terms and conditions. You should carefully review the terms and conditions and privacy policies of all off-website pages and other websites that you visit via the Site.
You are prohibited from violating or attempting to violate the security of the Site, including, without limitation
• accessing data not intended for you or logging onto a server or an account which you are not authorized to access;
• attempting to probe, scan or test the vulnerability of a system or network or to breach security or authentication measures without proper authorization;
• attempting to interfere with service to any other user, host or network, including, without limitation, via means of submitting a virus to the Site, overloading, "flooding," "spamming," "mail bombing" or "crashing;"
• sending unsolicited email, including promotions and/or advertising of products or services; or
• forging any header or any part of the header information in any email or newsgroup posting. Violations of system or network security may result in civil or criminal liability.
M/s Vaayun Exports is entitled to investigate occurrences that may involve such violations and may involve, and co-operate with, law enforcement authorities in prosecuting users who are involved in such violations. You agree not to use any device, software or routine to interfere or attempt to interfere with the proper working of this Site or any activity being conducted on this Site. You agree, further, not to use or attempt to use any engine, software, tool, agent or other device or mechanism (including without limitation browsers, spiders, robots, avatars or intelligent agents) to navigate or search this Site other than the search engine and search agents available from M/s Vaayun Exports on this Site and other than generally available third-party web browsers (e.g., Netscape Navigator, Microsoft Explorer)
GENERAL Term & Condition
Please read the below mentioned terms and conditions very carefully before ordering any product from our site as our service is subject to your acceptance of and compliance with our terms and conditions.
By subscribing to or using any of our services, you agree that you have read, understood and are bound by the terms and conditions, regardless of how you subscribe to or use the services. If you do not want to be bound by the Terms and conditions, you must not subscribe to or use our services.
In these terms, references to ‘you’ shall mean ‘User’ , the end user accessing the Website, its contents and using the Services offered through the Website. ‘Service Providers’ means independent third party service providers, and ‘we’, ‘us’ and ‘our’ shall mean VAAYUN EXPORTS.
VAAYUN EXPORTS disclaims all warranties or conditions, whether expressed or implied, (which includes, ‘without limitation implied, warranties or conditions of information and context’). We consider ourselves and intend to be subject to the jurisdiction only in the courts of Lucknow,Uttar Pradesh,India.
About VAAYUN EXPORTS
VAAYUNEXPORTS.COM website is an Internet based content and e-commerce portal operated by VAAYUN EXPORTS Lucknow, Uttar Pradesh, India.
VAAYUN EXPORTS , at its sole judgment, reserves the right to accept or reject a user from registering on the website without giving any reason thereof.
Acceptance while placing an order:
By placing an order from our site i.e. www.vaayunexports.com or off line via e-mail and social media , you accept that:
You are legally eligible for entering into a contract/agreement with Vaayun exports;
You have attained the age of majority or you are considered as an adult as per the law abiding your city or you are at least 18 years old; and,
You are a resident in one of the country where we provide services.
Confidentiality of Information:
Vaayun Exports values the privacy of information pertaining to its associates. We do not use or disclose information about your individual visits to our website or any information that you may give us, such as your name, address, email Id or telephone or mobile number, to any outside sources.
Vaayun Exports will not use information about you without your permission and will provide the means for you to manage and control the information that you have provided.
Vaayun Exports does not disclose any personal information to advertisers and for other marketing and promotional purposes that could be used to personally identify you, such as your password, credit card number and bank account number.
Contract formation guideline:
Once you place an order, you will receive an acknowledgment e-mail with mentions of the order received at our end. This acknowledgement e-mail does not mean that your order has been accepted by us. Your order is an offer made to us that is subject to our will of selling the product. All orders are conditional i.e. based on availability and acceptance by us, and we will confirm our acceptance by sending you another e-mail that confirms the dispatch of the product. The contract between us will be recognised only when an email has been sent to you about the dispatch of the product. Please note that all communication will happen through electronic media.
We will not process your order until payment has been received.
If you have done any mistake while placing an order, rectification shall be allowed only till the time your order has not been dispatched from our side. But if, for some reason, you fail to do so, you can return the product as per the return policy mentioned on our website.
Before entering into a contract, we are entitled to refuse any order placed by you for any reason.
While placing an order you undertake that all details provided by you to us while requesting goods or availing any services from us are true and accurate and you have placed the order in all your senses. Also , you agree that you are an authorized user of the credit or debit card used for the transaction while placing the order. But , in case somebody forged your identity while placing any request to us, you hold the onus to inform about the same before entering into the contract.
Price and payment:
The price payable for the products while placing the order is shown on the website excluding delivery charges. Please note that free delivery is provided on prepaid products.
Payment shall be made by the mode of payments- direct credit to vaayun exports account,through payment gateway or as mentioned on our website and your order will be dispatched from our side only after we receive the successful transaction notification for the full payment for the order placed with us.
Prices for the product can be altered without any prior notice but changes will not be entitled for the orders that have already been accepted by us.
We provide you multiple options for the products that you order with us, so it is always possible that, despite our best efforts, some of the products listed on our site may get priced incorrectly, unintentionally. We take utmost care in verifying the price of the order before dispatching from our end, and in case of any sort of discrepancy i.e. whether the price was charged higher or lower than the correct price, we will intimate you with the same.
Please note that we have the full authority to cancel the order before dispatching the order from our side in case if you have placed an order for the product that has been listed on our website with incorrect (lower) price, and even after we have sent you a dispatch confirmation e-mail for the same. But, since the pricing error is obvious or could have reasonably been recognized by you as a miss-pricing, we are not bound to abide the contract in such a situation.
Rights and obligations transfer corresponding to Contract
The contract is binding between you and Vaayun Exports, and after us to our respective successors.
Without our prior written consent, you are not liable to transfer, assign, charge or otherwise dispose of a contract, or any of your rights or obligations arising under the contract.
At any time during the term of the contract, we may transfer, assign, charge, sub-contract or otherwise dispose of a contract, or any of our rights or obligations arising under the contract.
Delay due to unusual events:
We are not accountable for the failure or delay of the delivery product or service that may occur due to the unusual events that are beyond our control like strike, lockout, accident or anything that may arise due to natural calamities (Force Majeure Event).
Our performance under any contract is deemed to be suspended for the period that Force Majeure Event continues, and we will have an extension of time for the duration of that period. We will use our reasonable endeavours to bring the Force Majeure Event to a close or to find a solution by which our obligations under the Contract may be performed despite the Force Majeure Event.
Vaayun Exports reserves the right, in its sole discretion, to suspend or cancel the service at any time if a computer virus, bug, or other technical problems corrupt the security, or proper administration of the service.
Vaayun Exports reserves the right to refuse the service to anyone at any time before binding the contract.